How to Use Aphria’s New Medical Portal

How to Use Aphria’s New Medical Portal 


As part of our ongoing commitment to improving your experience, we are pleased to announce the launch of our new Aphria Medical Portal. This update will allow you to view our full catalogue, compare products side by side, chat in real-time with our Patient Care Team and place orders for your medication.  

If you haven’t already, you will be receiving an email alerting you of access to the new Medical Portal. For more details on how to log in, please read our latest blog here.   


You will notice a few new changes: 


1) Real-time Chat Function

On the bottom righthand side of the page, you will see a chat function – this will allow you to chat in real-time with a Patient Care Representative. Have a question about product selection or shipping? Our PCR Team is ready and happy to help you during our business hours.

2) Caregivers Tab 

At the top of the page, on the navigation panel, you will see a Caregivers tab. This will allow you – as a caregiver – to manage your client’s information, orders and prescription. 

3) Improved Search Functionality

We have updated the search functionality on the left-hand side of the page. This will now allow you to search products and filter by product type, dominant terpenes and much more. 

4) Side By Side Product Comparison 

You now have the ability to compare products side by side. This feature allows you to select multiple products and compare features in order to learn more and help in the decisionmaking process. 

5) Wish Lists and Order Templates 

You will also be able to create wish lists and order templates to allow for quickeasy and consistent orders of your favourite products.  

6) Updated Homepage

On our homepage, you will notice we’re highlighting details on new products, or products that are now back in stock.  

7) Updated My Profile Tab

You can also now access your registration document, prescription and insurance information easily from the My Profile tab at the top of the page.  


As always, our Patient Care Team is here to help answer any questions you may have as you get set up with our new Medical Portal. We can be reached via 1-844-427-4742 or email at  

We look forward to helping!  

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